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After the Entry Period
How will I know if I won the raffle?
Winners will be notified via email if your raffle entry has been drawn or if you were successful with the FCFS release.
Will non-winners be notified?
Yes, all non-winners will also be notified through email.
How long will it take for the authorized amount is reflected back in my account?
Depending on your credit card issuer, the earliest reversal occurs after 24 hours. However, other providers take up to 7-14 banking days. The turnaround time depends on your respective banks and not on Commonwealth. Should you wish to request for a f
Can I pick up my order in-store instead?
Unfortunately, we do not allow pick-ups for online orders at the moment.
I’ve won but I changed my mind. Can I return the item?
No, all winning entries are final. No amendments, cancellations, returns or exchanges will be accepted.