What is a pre-authorization charge?Updated 2 months ago

A pre-authorization charge is a temporary hold on the customer’s specific card equal to the amount of their respective order and shipping fee.

The hold may appear like the amount has been deducted from your account, but the payment will only be confirmed, authorized, and captured if the customer wins the raffle. For non-winners, the pre-authorization charge will be voided and the amount will reflect back to your account.